Embrava Flow changes to include Excluded apps and status logging.State Duration alerts for Cisco Finesse.Added support for Genesys PureCloud Premium App.
On Hold and Wrap-up duration alerts improved for Cisco Finesse.Added HTTPS and resilience around Finesse gadget and Embrava Connect connectivity.Performance updates for Cisco Finesse integration.Cisco Finesse Not Ready Reason Code stability fix for duration timers.Support for headset call events via Plantronics Hub.
Support for presence events on Broadsoft.Support for Microsoft Teams running in Teams Only mode.Config file optimization for smoother UI navigation.Name rearrangment options for Nameplate.Stability fixes for Microsoft Teams alerts.Call for Supervisor fix for Genesys PureCloud.
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